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Placing an Order
Shopping with us couldn’t be simpler. Simply browse our range of products and add anything you would like to purchase into your shopping cart. When you have selected everything you would like, proceed to checkout and follow the prompts, ensuring all your details for billing and shipping are correct before using our secure payment portal to pay for your order. Should you have a discount code to use, be sure you enter this into the applicable box to update your cart with the discount available. You will receive an automated order confirmation right away upon completion of payment.
Should there be any stock issues we will get in touch right away to inform you of any potential delays, or if there is a stock discrepancy we will offer you a suitable alternative of similar quality.
Delivery and Returns
We ship small items out using Royal Mail, however use XDP as a tracked courier service for all larger items. We have a wealth of experience shipping items all over the globe, and know how to package accordingly to ensure all goods arrive as we had sent them.
Though we do our best to protect your goods please be sure to inspect the products prior to signing for it, and note any damage with the delivery driver before signing for the consignment. Any damage found after this point will be the sole liability of the customer.
Should you have any issues with the goods ordered, then please get in touch on the above lines of contact so we can endeavour to rectify this as soon as possible. Please note, any neoprene goods returned will not be accepted if they have been used in the water.
In the event of returning a product, it is your responsibility to package the goods up appropriately so as to arrive back with us in good condition.